IT solutions sized for your business — across Central Coast, Sydney & Newcastle.

A fixed-monthly managed plan that covers your people, your devices and your servers. We monitor, patch, secure and support — and act as your strategic IT partner so technology pulls in the same direction as your business.

• Unlimited remote support during business hours
• Proactive monitoring, patching & maintenance
• User onboarding/offboarding handled for you

Got an internal IT person or team but stretched thin? We slot in alongside them — taking on the heavy lifting like 24/7 monitoring, security tooling, after-hours coverage and project work, so your in-house team can focus on the business.

• 24/7 monitoring & after-hours coverage
• Security stack deployment & management
• Project delivery overflow

Buy a block of hours upfront and use them as you need. Perfect for businesses that want a trusted IT partner in the background but aren't ready for a full managed agreement.

• Prepay support hours at a discounted rate
• Use across any service — support, projects, advice
• Hours never expire while you're an active client

When something needs to be plugged in, swapped out, racked, cabled, or physically moved, remote-only support stops working. Chewing IT dispatches senior engineers for the on-site work that the rest of your IT stack assumes someone else will do.

• On-site engineering dispatched from Wyong and Hornsby
• Server installs, swaps, decommissions and rack moves
• Cabling, patching and structured network work

Most backup setups fail silently until the day you need them. We deploy enterprise-grade backup with Acronis Cyber Protect and ConnectWise — immutable, off-site, encrypted, and tested every month.

• Full server, workstation & Microsoft 365 backup
• Immutable copies — ransomware can't delete them
• Off-site replication to Australian data centres

Most SMBs can't justify a full-time CIO. Our Virtual CIO service gives you a senior strategist who sits across your technology, builds a multi-year roadmap, owns vendor relationships and reports into your board.

• Multi-year technology roadmap aligned to business goals
• Annual IT budget planning
• Quarterly board / leadership reporting

A fixed-price, two-week engagement that produces a written report covering your infrastructure, security posture, licensing, backup, vendor stack and risk register — with prioritised remediation recommendations. Run by senior engineers from our Wyong office for businesses across the Central Coast, Newcastle and Sydney.

• Infrastructure inventory & health
• Security posture & 95+ Microsoft 365 checks
• Backup & disaster recovery validation

A layered, modern security stack built for small and medium businesses. We combine endpoint protection, application allow-listing, identity hardening and 24/7 managed detection & response — so threats are spotted, isolated and neutralised before they spread.

• 24/7 Managed Detection & Response (MDR)
• Next-gen endpoint protection (Bitdefender / Sophos)
• Application allow-listing with ThreatLocker

Antivirus tells you something happened. MDR makes it stop. Powered by Blackpoint Cyber's 24/7 Security Operations Centre, our MDR service detects, isolates and responds to threats — in minutes, not hours.

• 24/7/365 Security Operations Centre
• Devices isolated within minutes of detection
• Hands-on response, not just alerts

Our complimentary Microsoft 365 Security Assessment runs more than 95 checks across the services your business actually depends on — identity, mail flow, file sharing, device compliance, conditional access, audit logging — and produces a written report you can share with leadership.

• 95+ automated checks across Microsoft 365
• Identity, mail, files, devices, apps and audit
• Risk-rated findings (critical → low)

More than 80% of breaches start with a person clicking the wrong thing. We deploy ongoing phishing simulations and bite-sized training modules across your team — tracked, reported and tuned to your industry.

• Realistic, industry-tuned phishing simulations
• Short (2–3 min) training modules
• Auto-assigned remedial training for clickers

Most businesses pay for Microsoft 365 but use a tiny fraction of what they're paying for. We license, configure, secure and support the whole platform — Exchange, Teams, SharePoint, OneDrive, Intune and Entra — so you actually get the value.

• Microsoft Cloud Solution Provider — one bill
• Licensing review & cost optimisation
• Exchange, Teams, SharePoint, OneDrive set up properly

We've migrated hundreds of mailboxes and terabytes of files between platforms. Whether you're moving from a legacy host, consolidating tenants, or shifting to Microsoft 365 from on-premise, we plan, test and execute carefully.

• Microsoft 365 migrations (from any source)
• Mailbox, calendar, contacts & shared mailboxes
• OneDrive, SharePoint & file server migration

Azure is brilliant when designed properly and a money pit when it isn't. We architect, migrate and manage workloads on Microsoft Azure with cost optimisation built in from day one.

• Azure architecture & landing zone setup
• Lift-and-shift or modernisation migration
• Cost monitoring & optimisation

Some workloads still need on-premise infrastructure. We design, install, virtualise and maintain server, storage and network hardware — partnered with leading vendors and backed by managed support.

• Server design, supply & installation
• Virtualisation (Hyper-V / VMware)
• Storage, switching & firewalls

Consumer NBN is fine for Netflix. Business needs something different — symmetric speeds, SLAs, static IPs, managed routers and failover. We supply, install and manage business-grade connectivity through tier-1 carriers.

• Business NBN & enterprise ethernet
• Symmetric fibre where available
• SLA-backed uptime & support

PSTN is dead and on-prem PBXs are heading the same way. We deploy modern cloud phone systems — including Microsoft Teams Calling and dedicated cloud PBX — that work the same on a desk phone, laptop or mobile.

• Microsoft Teams Calling integration
• Cloud PBX with auto-attendant & queues
• Number porting from any provider