Terms & Conditions

These terms govern your use of the Chewing IT website (chewingit.com.au) and form part of any service agreement you enter into with us. By using the site or engaging our services, you agree to these terms.

Specific service agreements (managed services, prepaid blocks, project work) sit on top of these terms and prevail to the extent of any inconsistency.

The content on this website is provided for general information only. While we take care to keep it accurate, we make no warranty as to its completeness or suitability for any particular purpose. You shouldn't rely on it as a substitute for professional advice tailored to your situation.

You agree not to use the site:

• In a way that breaches Australian law
• To attempt to compromise the site's security or availability
• To copy, scrape or republish content without our written permission

All content on this site — text, design, logos, images, code — is owned by Chewing IT or licensed to us, and is protected by copyright. You may view, download and print pages for personal or internal business reference. You may not republish them.

Quotes provided through this site or following an enquiry are valid for 30 days unless stated otherwise. Engagements only commence once a written acceptance is in place (email confirmation is sufficient) and any required deposit has been received.

Service levels, response times and inclusions are defined in your specific service agreement. We make commercially reasonable efforts to meet those service levels but do not guarantee uninterrupted service, particularly where outages are caused by third-party platforms outside our control.

Recurring managed-services fees are billed monthly in advance. Project work and prepaid blocks are billed at the time of acceptance unless otherwise agreed. Invoices are due within 14 days. Overdue accounts may attract suspension of services and reasonable recovery costs.

To the maximum extent permitted by law, our liability arising out of or in connection with the website or our services is limited to the amount paid to us by you in the three months preceding the event giving rise to the claim. We are not liable for indirect, consequential or special losses, including loss of profits, revenue, goodwill or data, unless caused by our negligence or wilful misconduct.

Nothing in these terms excludes or limits any consumer guarantees you have under the Australian Consumer Law that cannot lawfully be excluded.

We treat all information about your business, systems and clients as confidential, except where disclosure is required by law or specifically authorised by you.

Managed-services agreements are month-to-month and may be terminated by either party with 30 days' written notice unless your specific agreement states otherwise. We will provide reasonable handover assistance to your incoming provider, billed at our standard hourly rate where it falls outside agreed inclusions.

These terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales.

For questions about these terms, get in touch via our contact form at https://chewingit.com.au/contact:
Chewing IT
ABN 42 628 833 330